SHIPPING POLICY

Last Updated: October 9, 2026

Thank you for shopping with Under The Lights Fútbol! We are committed to providing a reliable and convenient shopping experience for soccer players, fans, clubs, and academies.

1. Shipping Locations

Under The Lights Fútbol currently ships throughout the United States.

International shipping is not available at this time.

2. Shipping Rates

We offer the following standard shipping rates:

• Orders under $150: $9.99 flat-rate shipping.

• Orders of $150 or more: FREE standard shipping.

The $150 free-shipping minimum is calculated based on your order subtotal after discounts and before applicable taxes.

Shipping charges, if applicable, will be displayed at checkout.

3. Order Processing

Orders are processed after payment has been successfully received.

Processing times depend on product availability and order requirements. Some products may need to be sourced from our suppliers before shipment.

Custom jerseys, personalized apparel, team uniforms, and special-order products may require additional processing time.

If your order requires additional preparation or experiences a significant delay, we will contact you with an update when appropriate.

4. Shipping & Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available.

Delivery times may vary depending on the destination, shipping carrier, and service selected.

Please ensure that your shipping address is complete and accurate when placing your order.

5. Local Pickup

Local pickup is available for eligible orders in the Los Angeles, California area.

Customers may select local pickup at checkout when available.

Once your order is ready, we will provide pickup confirmation and instructions.

Please wait until you receive confirmation before arriving at the designated pickup location.

6. Shipping Delays

Although we strive to fulfill orders as efficiently as possible, occasional delays may occur due to product availability, supplier processing, carrier disruptions, weather conditions, or other circumstances beyond our control.

We will do our best to assist customers experiencing shipment delays.

7. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to be lost during transit, please contact us as soon as possible.

Include your order number, a description of the issue, and photographs when applicable.

We will review the situation and work toward an appropriate resolution in accordance with applicable law.

8. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Custom, personalized, and special-order products may have additional restrictions, subject to applicable consumer protection laws.

Please review our Return & Exchange Policy before purchasing.

9. Contact Information

For questions about shipping, tracking, local pickup, or order fulfillment, please contact:

Under The Lights Fútbol

Email: customerservice@underthelightsfutbol.com

Location: Los Angeles, California

Website: www.underthelightsfutbol.com